Imperial Electric
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Customer Satisfaction Survey

Imperial Electric values its customers and is committed to continually improve our products and services. We rely on customer feedback and appreciate your time and willingness to respond to this survey. Your responses will be kept confidential and reviewed only by Imperial Electric and Kinetek senior management.

Company*:
Branch:
Name*:
Job Title*:
Email Address*:
Phone:
Note: Items marked with an asterisk (*) are required information.

Please rate your satisfaction as follows:
 
Very Satisfied 
Satisfied
Dissatisfied
Very Dissatisfied
Not Applicable
Commercial Motor & Gearing Markets (floor care, hose reel, food equipment)
Overall Quality
Overall Reliability
Product Technology
Product Pricing
Product Delivered as Specified
           
Other Comments:
           
 
Very Satisfied 
Satisfied
Dissatisfied
Very Dissatisfied
Not Applicable
Sales, Customer & Engineering Support
Sales Support
Customer Service Support
Quote Process/Timeliness
Sales Engineering Support
           
Other Comments:
 
 
Very Satisfied 
Satisfied
Dissatisfied
Very Dissatisfied
Not Applicable
Elevator Motors & Machines
Overall Quality
Overall Reliability
Product Technology
Product Pricing
Product Delivered as Specified
Ease of Installation
           
Other Comments:
 
 

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